Does mContain collect or share identifying personal information?
mContain will not ask users for personal information, such as name or contact info. mContain adopts an anonymous unicast approach to preserve the privacy of all app users, while still providing personal alerts.
What data does the app collect?
Location data. Other than location traces, no identifying information will be collected.
What data does the website collect?
This website uses Google Analytics to collect website usage data.
Can I pause or turn off location tracking?
For your safety, no. The app will be unable to notify you of your encounters if there is a gap in location traces.
If I am tested positive, what will other app users know about me?
Other app users will only know the locations visited by all positive tested individuals for each day. This will include the locations visited by you. To protect your privacy, no individuals' time of visitation to any specific place will be released by the app.
Can I turn off location tracking for the mContain app?
Yes, though not advised, you may turn off location tracking by disabling this feature in your phone's settings. If you do this, the mContain app functionality will be limited.
What help does the app offer after I have tested positive?
mContain can provide up-to-the-minute guidelines and suggestions from health agencies as well as continue to monitor your health. Your status in the app will be updated when a negative test is reported by the testing agency.
Who will have access to the collected data?
The scientific team at the MD2K Center of Excellence will have access to collected location traces. Population aggregates without any individual information will be released to show trends in social distancing and crowding at different places in the county.
How long will the data be stored?
We will use your data in mContain for up to 30 days after the pandemic is officially declared to be over. After such time your data will be archived.
Will the app market or sell any products or services?
No. mContain is a public service app, and MD2K is a National Center of Excellence in mobile health within the University of Memphis and operates as a not-for-profit entity.
How does mContain help with COVID-19 tests?
Using mContain makes your testing process quicker. Persons who are not mContain users may have to get the app installed at the testing site in order to obtain the unique mContain code.
Can someone report a false COVID-19 test for me?
No. Test results cannot be reported by users via the app. Test results can only come from an authorized testing agency.
Can the mContain app keep me safe from COVID-19?
mContain increases safety measures, but it is only meant to notify you of potential for COVID-19 exposure so that you may take precautionary steps such as being watchful of any onset of symptoms and keeping yourself under quarantine.
Does mContain detect COVID-19 symptoms?
No. COVID-19 testing can only be done by authorized testing agencies.
If the app does not notify me, am I not at risk?
The mContain app can only detect other individuals who have also installed the app and for whom a COVID-19 positive test result was reported from a testing agency. It is possible to encounter individuals who are COVID-19 positive but have not downloaded the app, or who have downloaded the app but not yet been tested. Social distancing is critical to minimize the risk of your exposure to the virus. Also, the app does not detect COVID-19 exposures via infected surfaces.
Can I view the potential risks of exposure at specific locations before visiting them?
The app will notify users who have come into contact with other users who have tested positive by being in the same location on the same day. There are no preemptive features such as "potential risks" available through mContain. A publicly available map identifying crowding of people is available.
CDC Information on Coronavirus
TN Department of Health Information on Coronavirus
What to Expect If You Were Possibly Exposed to COVID-19
What to Expect After Being Tested for COVID-19
What to Expect After Being Diagnosed with COVID-19
Last Updated May 11, 2020
The Center of Excellence for Mobile Sensor Data-to-Knowledge at the University of Memphis (MD2K) is the owner and creator of the mContain mobile application (Mobile App) and its associated websites (mcontain.com, mcontain.info, mcontain.org, and mcontain.md2k.org) (Website). Both the Mobile App and the Website offered as a service to the public. Both are informational only and neither is intended as a substitute for medical advice. There is no guarantee as to the accuracy, availability or completeness of the information contained within the Mobile App, the Website, or in any of their links.
Neither MD2K nor the University of Memphis is responsible for any damages arising out of the use of, reference to, or reliance on any information contained within the Mobile App, the Website, or in any of their links.
Construction of this Disclaimer and resolution of disputes thereof are governed by the laws of the State of Tennessee.